Shanghai Hongqiao Railway Station (Tips, Photos & Map)

Dear Travelers,

We’d like to have the following quick guide to be always updated for the benefit of new visitors using Shanghai Hongqiao Railway Station.

If you have any questions or anybody having used the piece finds necessary updates, please leave a message or feedback. Thanks!

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Plan your Shanghai tour? Shanghai Hongqiao Railway Station is part of the Hongqiao Transportation Hub, the largest transportation hub in China, combining airport, railway, subway, city bus and long-distance bus.

Shanghai Hongqiao Railway Station mainly operates Beijing–Shanghai High Speed Rail, Shanghai–Hangzhou High Speed Rail and Shanghai–Nanjing Intercity High Speed Rail.

Layout of Shanghai Hongqiao Railway Station

The construction of this huge station building follows the principle of “entering from the above and exiting from the below”.

F3: Commercial floor for restaurants and shops and Vip lounge

F2: Departure floor as well as the station waiting area ( Also for ticketing offices )

F1: Platforms and tracks for outgoing and arriving high speed trains

B1: Arrival floor for arriving train passengers, a huge traffic transit hub for subway, flight, taxi, city bus and long-distance bus. There are several ticket selling outlets on the B1 floor.

B2: Platforms for subway lines (subway line 2 & 10)

B2 Floor Information The B2 floor is designed for subway platforms – Subway Line 2 and 10 linking the railway station with the center of Shanghai.

How to Get to Shanghai Hongqiao Railway Station

If you want to go to Shanghai Hongqiao Railway Station by subway, you are advised to use Line 2 and Line 10 and get off at Hongqiao Railway Station and take the escalator up to the B1 floor ( arrival floor ), or continue to the second floor ( F2 ), the waiting room for departure.

B2 Floor is the departure floor for Subway Line 2 and Line 10, where you take an escalator up to B1, and F2. The signboard to the service you are going to use when you arrive at Hongquao Railway Station by subway at B2.

Virtual Tour of Shanghai Hongqiao Railway Station

Follow us to have a virtual tour of Shanghai Hongqiao Railway Station.

When you get to Shanghai Hongqiao Railway Station by subway, you'll see the signboard directing you to the service you need.

Buying high speed train tickets on the B1 floor

The B1 floor is mainly designed as the arrival floor for train passengers at Hongqiao Railway Station.

Line up for the taxi in and starting form B1

First floor (F1) is the platform for outgoing and incoming bullet trains.

Passengers are waiting for high speed trains in the waiting lounge on the second floor ( F2 ) of the terminal building of Shanghai Hongqiao Railway Station.

If you need any help at Hongqiao Railway Station, please go to the Enquiry Counter with a question mark "?" on the second floor.

F3 Floor Information

The third floor is for restaurants and shops and Vip lounge. The McDonald’s or KFC at T2 of the Hongqiao airport offer 24 hours service.

Hongqiao Train Station and T2 of Hongqiao Airport are connected by a moving walkway, 15-minute walk.

Restaurants on the third floor

Remarks:

1. Luggage Deposit There are some self-service baggage deposit areas on the second floor. The instructions on how to use the self-service baggage storage are all in Chinese.

If you cannot handle the self-service left luggage lockers. If you may turn to "Enquiry Counter" for help, which is located in the center of the waiting hall on the second floor.

Deposit Time: between 06:00 - 21:00 Service Line: 1502659 0673 Complaint: 95105105

Baggage deposit service fees:

Large suitcase: RMB 20 (8 hours) Small Suitcase: RMB 10 9 8 hours)

2. If you need "Red Cap service" (Hong Mao Zi Carrying) which assists seniors or people with too much luggage who need someone to take their luggage on to the train coach, please go to the Enquiry (information center) in the middle of the waiting hall. When you are on the arrival floor, you will see the porters from Red Cap Service are waiting for business.

Red Cap Service Fees

1. RMB 20 for large suitcase.

2. RMb 10 for samaller one. Service Line: 021-51245660 Complaint: 95105105

3. The McDonald’s or KFC at the Hongqiao airport offer 24 hours service. Hongqiao train station and Hongqiao airport are connected by a moving sidewalk, 15-minute walk. 4. A Smoking Room is by the Gate 4 ( south) on the arrival Hall ( second floor)