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This policy explains how Tour Beijing handles enquiry details, booking information, emails, and website data used to provide travel planning support.
We collect the information travellers choose to send through forms, email, comments, account features, or booking requests.
Website systems may also record standard technical information such as browser type, device details, pages visited, and referring pages.
We use traveller information to answer enquiries, prepare itineraries, confirm availability, operate booked services, and provide customer support.
We may use aggregated or non-identifying information to understand which tours, destinations, and articles are most useful to visitors.
We do not sell traveller contact details.
We only share information with guides, drivers, hotels, ticketing services, transport providers, payment processors, technology providers, or other partners when needed to answer a request or operate a confirmed service.
The website may use cookies or similar technologies to remember basic preferences, support account features, measure site performance, and understand visitor movement.
Visitors can manage cookies through browser settings. Disabling cookies may affect some interactive or account-related features.
We keep enquiry, booking, account, comment, and service records for as long as reasonably needed for customer support, accounting, legal compliance, dispute handling, and site operations.
This policy may be updated as the website, booking workflow, technology, or legal requirements change.
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